Effective Date: 01-May-2024

Vogue Cafe Sydney ("we", "us", or "our") respects the privacy of our customers ("you" or "your"). This Privacy Policy describes the types of information we collect from and about you when you visit our website, or dine at our restaurant, and how we use that information.

Information We Collect

We collect the following types of information from and about you:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and/or mailing address. We collect this information when you make a reservation, sign up for our email list, or contact us via email.
• Demographic Information: This includes information about your age, gender, and interests. We may collect this information through surveys or from Seven Rooms reservation system.
• Payment Information: This includes information about your credit card or debit card number, expiration date, and billing address. Our payment processors will collect this information when you make a reservation or purchase something from our website and/or Seven Rooms reservation system.
• Website Usage Data: We may collect information about how you use our website, such as the pages you visit, the links you click. We may collect this information using cookies and/or other tracking technologies.

How We Use Your Information

We use the information we collect from and about you for the following purposes:

• To provide and improve our services, including processing your reservations, sending you confirmation emails, and responding to your inquiries.
• To send you marketing communications, such as newsletters and promotions. You can opt out of receiving marketing communications from us at any time.
• To personalise your experience on our website.
• To analyse how our website are used.
• To comply with the law.



Sharing Your Information

We may share your information with third-party service providers who help us operate our website, such as reservation systems (e.g., Sevenrooms), email marketing platforms, and payment processors (e.g., Lightspeed). We will only share your information with third-party service providers that have agreed to comply with our privacy standards.




We may also share your information with third-party advertisers, but only in aggregate and anonymous form. This means that we will not share your personal information with advertisers.




We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to protect our rights or the rights of others.




Your Choices

You can choose to opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.




You can also choose to delete your personal information from our records by contacting us.




Data Security

We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no website is completely secure. We cannot guarantee the security of your information.




Third Party Service Providers

We uses multiple systems to manage our operations, this includes (but not limited to) Seven Rooms and Lightspeed. We use Seven Rooms to manage our reservations and Lightspeed to process our payments. These third-party service providers have their own privacy policies, which you can review on their websites:



• Seven Rooms: https://sevenrooms.com/privacy-policy
• Lightspeed: https://www.lightspeedhq.com/legal/privacy-policy/



Children's Privacy

Our website are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13.




Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for the latest information.




Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@voguecafe.au




Australia's Privacy Act Requirements

The Privacy Act 1988 (Cth) (Privacy Act) governs the collection and handling of personal information in Australia.